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Family Support Worker

Job Title

Family Support Worker

Reports To

Manager of Family Support Services

Saulteau First Nations Mission

We strive to be the Best Governed Nation, one that is proud, culturally strong and self-sufficient.  As stewards of the land we will ensure that the best sustainable practices are followed, now and in the future.  We remain proudly determined. 

Job Purpose

The Family Support Worker develops initiatives for and support services to Saulteau First Nations (SFN) community members who have been referred by the Ministry for Children and Family Development or to families who are providing care to children living out of care.  This role contributes to the betterment and well-being of SFN members through these programs. 

Duties and Responsibilities

Program Administration

  • Works closely with the Ministry for Children and Family Development to monitor and support all out of care options.
  • Provides in home support including parenting and behavioral strategies for effective care provision.
  • Provides links to community resources and existing service delivery programs to enhance family growth development.
  • Offering continuum of care for clients transitioning out of the safe house.
  • Liaise with community service providers and programs; refers clients, as necessary.
  • Promotion of and engagement in community programs.
  • Acts upon client files in a timely manner to mitigate any child apprehension by the MCFD, provide support to families during court proceedings as needed. 
  • Gathers information on and assesses the family dynamics, needs, and risks by interviewing, meeting with caregivers, and relevant service providers; then based on assessment, develops, and implements an intervention plan within the program guidelines.
  • Maintains accurate case notes on every file and or client in an accurate filing system.
  • Keeping all files and notes confidential.
  • Provides parenting skill building, emotional support, and educational tools as required. 
  • Provides referrals, support, and guidance to clients to address issues related to strengthening families.
  • Provides assistance, guidance, mentorship, and oversight to staff within department as required.
  • Responsible for reporting to fulfill funding obligation’s reporting requirements. 


Other Related Duties

  • Coordinates and delivers lunch program for families every 2 weeks, ensuring healthy and nutritional options.
  • Plans, organizes, and facilitates Women’s Group focused on wellness and community.
  • Collaborates with members of the Health Team to coordinate, participate, and assist with family related activities within the community.
  • Participates actively as a SFN representative in collaborative partner networks and related community activities.

Qualifications and Skills

  • Post-Secondary education in Social Work or Human Services; a Bachelor of Social Work is a preference.
  • Minimum of two years’ experience working with MCFD and High-Risk families.
  • Knowledge and understanding of First Nations issues, culture, and traditions.
  • Awareness and understanding around the impact from trauma and inter-generational trauma resulting from colonial policies.
  • Ability to respond to problematic behavior using an understanding of the behavior’s context and function.
  • Excellent organizational, analytical, and problem-solving skills.
  • Excellent computer skills including MS word, Internet
  • Superior conflict resolution skills and ability to effectively engage with diverse stakeholders as well as community members.
  • Excellent verbal, written, and interpersonal skills.
  • Must practice and display a high standard of work ethic specifically maintaining confidentiality.
  • Strong community engagement skills and the ability to build partnerships.
  • Functions independently and frequently under pressure while performing multiple concurrent projects and deadlines.
  • Valid BC Driver’s License,
  • Ability to pass a Vulnerable Sector Criminal Records Check.

Work Conditions

  • This role requires a flexible work schedule dependant on programming and outreach needs. Evening and weekend work will be necessary.
  • Ability to work on-call as scheduled; carrying a cell phone may be required.
  • Overtime hours need to be pre-approved by your immediate supervisor.
  • Travel may be required within SFN community and surrounding community.
  • Departmental vehicle supplied.

Salary Range

  • $23.70 to $31.20 per hour based on experience and qualifications 




Additional Info

  • Application Cut Off Date: Friday, 17 November 2023
  • Position Start Date: Monday, 20 November 2023
  • Position Type: Permanent
  • Expected Hours: Full Time
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