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Community Outreach Worker – Safe House Program

Job Title

Community Outreach Worker – Safe House Program         

Reports To

Linda Krystina Housing Society Manager    

Job purpose

The Community Outreach Worker is responsible for acting as bridge between the community, Linda Krystina Housing Society, and other community service providers. This person is a trained and trusted worker who is respected by the people they serve and applies their own unique understanding of the experience, socio-economic needs, language, and/or culture of the communities served. 

Duties and responsibilities

The LKSH Community Outreach Worker is part of cohesive team ensuring the safety and well-being of participants both in and outside of the program, using a trauma informed lens. The Community Outreach Worker provides a range of support services for the community.

  • Working as part of a team to organize and hold events that draw in and involve local residents and partners
  • Working in different environments (both office-based and on the ground), at times best suited to the community (including evenings and weekends).
  • Maintain case notes and participant files and ensure that all reporting requirements are adhered to as outlined by the funder and program for every client interaction
  • Work collaboratively with community partners in linking clients with needed services.
  • Performs other duties/special projects as assigned. 


  • All information about residents and program participants in the program is strictly confidential both internally and externally.
  • Ensures all written material is locked in the office and all phone calls regarding participants take place in the office. 

Required Qualifications and Certifications

  • Ability to pass a Vulnerable Sector Criminal Records Check
  • Valid BC Class 5 driver’s license supported with a clean driver’s abstract
  • Preference will be given to candidates who possess the following certifications, however training will be provided as needed:
  • First Aid – Level C w/ CPR baby safe
  • Mental Health First Aid
  • Cultural Competency Training
  • Crisis intervention training
  • Working with victims of Trauma
  • Suicide prevention training
  • Selfcare training
  • Addictions & Substance use Training

Required Knowledge, Skills and Abilities 

  • Ability to analyze problems and develop effective solutions
  • Ability to build and maintain relationships with service providers and community partners
  • Ability to work independently and with minimal supervision.
  • Ability to constructively resolve conflict with co-workers, management, and external services.
  • Ability to communicate effectively both in writing and verbally.
  • Ability to operate office equipment including computers.
  • Physically able to stand for extended periods of time.
  • Ability to lift up to 50lbs.
  • Basic sound knowledge of mental health diagnoses, medications, treatment, and support resources.
  • Demonstrates understanding of oppression and marginalization specifically related to the experience of women, mental health consumers and substance users, the indigenous community, and other marginalized women.
  • Familiar with colonialism especially as it applies to Canada, and an understanding of the impact of the Residential School system and Sixties Scoop.
  • You are passionate about the Organization’s mission and understand the current and historical context of the child welfare system in relation to colonization. 

Work Conditions

  • This role requires a flexible work schedule based on programming and community-based support services.
  • Some work may be performed during Saulteau’s regular office hours; however, some programming will fall outside of the regular office hours.
  • Travel may be required within SFN community and surrounding community.
  • Some evening and weekend work will be necessary.
  • Departmental vehicle supplied.

 Wage Range

  • $21.60 to $27.04 per hour dependant on qualifications and experience 



Additional Info

  • Application Cut Off Date: Thursday, 30 November 2023
  • Position Start Date: Monday, 04 December 2023
  • Position Type: Permanent
  • Expected Hours: Full Time
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