• Home

Director of Operations

Job Title

Director of Operations

Reports To

Chief and Council

Saulteau First Nations Mission

We strive to be the Best Governed Nation, one that is proud, culturally strong, and self-sufficient. As stewards of the land, we will ensure that the best sustainable practices are followed, now and in the future. We remain proudly determined.

Direct Reports

Daycare Manager, Manager of Education & Post Secondary, Manager of Member Services, Manager of Public Works & Facilities Maintenance, Manager of Housing Operations, Manager of Assets and Capital Works, Manager of Culture & Heritage – and any other assigned through organizational structure revisions

Job Purpose

The Director of Operations plays a pivotal role in advancing the community's objectives and ensuring the seamless functioning of various operational aspects. This leadership position is responsible for strategic planning and overall operational excellence, contributing to the sustainable development and long-term benefit of Saulteau First Nations. The Director of Operations oversees all activities associated with member services, education, childcare, housing, public works & facilities maintenance, assets and capital works and culture and heritage. 

Duties and Responsibilities 

Operational Oversight 

  • Provides oversight of Daycare, Education, Member Services, Public Works & Facilities Maintenance, Housing, Assets and Capital Works, and Culture & Heritage departments, and/or any other department assigned as per organizational structure revisions.
  • Assists in setting standards and outcome expectations for the above-noted departments.
  • Collaborates with direct reports to plan, organize, and supervise the implementation of Strategic Plan objectives.
  • Provides strategic advice to committees, directors, and managers at all levels regarding finance, information, security, and confidentiality.
  • Develops and maintains policies and procedures related to the above-noted departments and the membership.
  • Strategically manages subordinate departments and related organizational entities in an efficient and effective manner within budget and time parameters.
  • Minimizes service delivery risk by ensuring ongoing day-to-day business operations are resourced appropriately, executed to plan, and completed within time and budget constraints.
  • Advises on matters to guide strategic initiatives and joint ventures.
  • Identifies and secures additional funding from all levels of government as available.
  • Reports to governments and agencies as required regarding program funded areas.
  • Ensures administrative and operational infrastructure is appropriate to meet strategic plan objectives.
  • Reviews integrated planning reports and presents to the Finance & Audit Committee and Chief & Council for approval.

Department Management 

  • Maintains accurate and complete statistical records, both qualitative and quantitative, for all programs and services within the department, providing funders with comprehensive details on programs offered.
  • Participates in development of annual department operating plans in accordance with funding agreements and in alignment with SFN strategic plan. Provides quarterly reports on departmental progress in the above areas.
  • Accountable for all program and service expenditures, ensuring appropriate reporting to funders is completed.
  • Advises Chief and Council about programs and policies appropriate to the mandate of SFN.
  • To be an active participant in the management team of SFN, attending meetings regularly and bringing forward issues for discussion and decision. 

Management of Program Staff 

  • Hires, trains, and manages direct reports.
  • Monitors performance of staff and ensures a healthy and safe work environment.
  • Conducts regular performance appraisals, providing constructive feedback and managing performance as required.
  • Encourages staff professional development and team building.
  • Acts as liaison between upper leadership and departmental managers and staff.
  • Provides positive leadership to all staff, encouraging a team approach, professional attitude, personal wellness, and good management-staff relations, always modeling best practices.
  • Maintains a positive image and professional working relationship for the Saulteau First Nations with industry, government, other First Nations, non-governmental organizations, staff, SFN members and others.

Other Related Duties

  • Participates on key committees or boards as related and relevant to the areas of responsibility
  • Participates actively as a SFN representative in collaborative partner networks and in related community activities.
  • Participate in all SFN sponsored community events and/or designate staff.

Required Qualifications and Certifications 

  • Master’s Degree in Business Administration, Public Administration, or similar discipline with 10 years of experience in equivalent level director/executive roles
  • Solid understanding of financial reporting and risk management processes.
  • Culturally aware of Treaty Rights and FN governance.
  • Financial reporting experience is an asset.
  • Ability to prioritize and adapt to changing priorities, as necessary.
  • Valid BC Driver’s License
  • Ability to pass a Police Information Check – Vulnerable Sector

Required Knowledge, Skills, and Abilities 

  • Knowledge of strategic planning and implementation of strategies, programs, and services.
  • Skilled in the use of technology and proficient in the use of Microsoft Office.
  • Excellent communication skills, including the ability to negotiate and collaborate with multiple parties to reach mutually agreeable outcomes; ability to deliver persuasive presentations to diverse audiences.
  • Skilled at effective delegation, training, mentoring, and performance development of staff.
  • Skilled in problem-solving and decision-making; navigates contentious and sensitive issues.
  • Ability to maintain a high level of confidentiality.
  • Ability to establish and maintain productive and trusting working relationships.
  • Ability to perform with integrity, courtesy, tact, and diplomacy even in the face of stress or demanding workplace conditions.
  • Ability to prepare high-level written summaries and recommendations for review and decision-making.

Work Conditions

  • Salaried position (exempt from overtime); work is performed primarily in the office with hours of work set as 8:00 a.m. to 4:30 p.m. Monday through Thursday, and part days Friday.
  • Travel may be required within SFN community and surrounding community.
  • Short-term provincial and/or national travel may be required at least once annually.

Wage Range

  • $114, 280  to $158, 730 based on qualifications and experience 

Additional Info

  • Application Cut Off Date: Friday, 23 February 2024
  • Position Start Date: Monday, 04 March 2024
  • Position Type: Permanent
  • Expected Hours: Full Time
  • Apply Now:
    Only following file types are accepted: doc,docx,pdf,DOC,DOCX,PDF

    Maximum upload size: 8.00 MB
Read 558 times