Member Services

The Receptionist acts as an ambassador of Saulteau First Nation (SFN) as the first point of contact for guests and visitors, greeting visitors and staff in a warm and welcoming manner and directing their inquiries to the appropriate team. Contact is in person, by phone and email. The overall objective is to promote harmony and teamwork within the community.

Just as our Mission statement says, we strive to be the best governed Nation and with good governance comes well thought out policies and programs. The Manager of Member Services collects data on member inquiries and service requests and conducts analysis to identify trends. Based on these trends, the Manager can recommend informative solutions to senior leadership for policy updates, revisions, or implementation.

The Patient Travel Administrator tracks expenditures and provides guidance on travel arrangements and processes to SFN members who require travel for medical purposes.

The Employment and Training Coordinator is responsible for supporting Saulteau First Nations (SFN) community member’s success in obtaining employment by offering various training programs, preparing members to enter the workforce, resume creation, and job searching. This role is tasked with cultivating systems which recognize contractors in good standing and developing proposals to support and enhance SFN individual and community capacity development.

The Band Social Development Worker administers the On-Reserve Income Assistance Program under Indigenous Services Canada for Saulteau First Nations (SFN) members. This role contributes to the betterment and well-being of SFN members by enabling access to social assistance services .

An inclusive, holistic and culturally based social development system under First Nations jurisdiction and control that builds healthy, safe and sustainable communities.

The Social Transportation Driver is responsible for the safe transportation of Community Members from the Nation to Chetwynd and back on a regular scheduled basis. The Driver is also responsible to pick up SFN mail and retrieve other goods/items for the Nation. Outside of the regular schedule, the driver provides transportation of Community Members outside of the region as requested and prescheduled by other departments and approved by the Manager of Member Services.